TRUST IS THE STANDARD AT NORTHERN STAR SHELL STATIONS
At Northern Star’s Shell stations, honesty and reliability are not just expectations—they are the standard. Recent events at Shell Naguilian and Shell Meralco exemplify the company’s commitment to integrity across its network.
On November 14, Forecourt Service Champion (FSC) Mark Oligo of Shell Naguilian discovered a high-value smartphone left behind in the restroom. He promptly turned it over to management, ensuring its safe return when the grateful owner came back. As a token of appreciation, the customer offered a reward, which Mark generously shared with his team to celebrate their collective dedication to honesty.
Just five days later, on November 19, FSC Cyrus Delantar of Shell Meralco demonstrated the same level of integrity. He discovered a wallet containing cash, cards, and IDs and immediately surrendered it to the station officer. Within an hour, the owner returned to retrieve their belongings and expressed deep gratitude for the team’s honesty and swift action.
The consistency of these actions across various stations reflects Northern Star’s core values of integrity, excellence, commitment, innovation, and teamwork—collectively known as iExCITe—which are fundamental to its culture and operations.
Northern Star Shell stations’ customers can trust that their valuables are safe, reinforcing the company’s reputation as a reliable and trusted partner in moving life forward.
