“Effort alone isn’t enough anymore. In today’s world, sustainable success requires clarity, courage, and intention.” This is how NStar COO Juan Miguel Delgado set the tone for the Northern Star Mid-Year Town Hall held on July 29.

The event brought together employees from across the organization to reflect on the first half of the year and align on the direction for the remainder of 2025. With the theme Strive to Thrive, the meeting brought into focus the company’s response to an increasingly competitive business landscape.

The leadership team candidly presented where the company stands, acknowledging the realities of a shifting market, the pressure of tighter margins, and the impact of evolving customer behaviors. The event highlighted how strategic discipline, operational focus, and internal collaboration have helped the company remain steady in the face of these challenges.

As Northern Star moves into the second half of 2025, the call to action remains clear: stay the course on operational excellence, build on momentum, and deepen employee development. The company remains grounded in its mission to deliver value and continue moving lives and businesses forward with purpose and resilience.